100% Satisfaction Guaranteed! Shop with confidence knowing that if you don't love your order you can send it back for a full refund or replacement! See our Customer Service page for the full details. All jewelry items ship gift-ready! Each precious item is lovingly packaged in either a customized fabric pouch and/or in a designer paper envelope. We never put price tags on our jewelry so you won't have to remove them for gift orders. For your convenience we omit pricing information from the packing slips we include with your orders.